Frequently Asked Questions
What is your refund & CANCELLATION policy?
Cancellations and refunds are managed by the October Business Month app and website where bookings are taken. The refund policy will depend upon the terms and conditions of the October Business Month terms.
WHO IS THE PROMOTER OF THIS EVENT?
This event is produced by Treeti Business Consulting in association with Darwin Corporate Park, Australian Small Business Advisory Services Digital Solutions & Entrepreneurship Facilitators programs from the Australian Government.
CAN I JUST PAY FOR THE SESSIONS I WANT TO ATTEND?
Unfortunately no. We have priced the event very reasonably so that you can get the best possible value from it. Your Expo Pass gets you in to every presentation and session that you like.
ARE THERE DISCOUNTS FOR STUDENTS OR GROUPS?
We have already priced our event extremely low and do not have any concession discounts in place for individuals, however, we welcome enquiries from student and school groups and can provide group ordering discounts. Please visit our Contact Page to ask about it.
I CAN NO LONGER COME. CAN I GIVE MY TICKET TO SOMEONE ELSE?
Yes you can. But you must let us know about it at least 24 hours prior to the Expo so that we can change our registration systems accordingly. Just visit out Contact page to ask more.
THERE ARE TWO EVENTS ON AT THE SAME TIME I’D LIKE TO ATTEND. WHAT CAN I DO?
The whole expo is designed around morning and afternoon sessions. Many of our major Expo Central presentations, as well as almost all our Focus Sessions are repeated again in the afternoon. See our program schedule for more information.
IS THE EVENT CATERED?
Whilst our breakfast and after-hours VIP events are available by invitation-only, one of our sponsors, the Entrepreneurship Facilitators Service is providing a light lunch for attendees at Expo Central. This lunch is available to all Expo Pass holders. Cannons Kitchen is also open from breakfast through to 3pm for coffee, lunch, light meals and snacks. Hot drinks from Cannons Kitchen are also included with each session of the Clickstarter Coffee Table.